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Contact Us

We're here to help — 7 days a week, under 2-hour response time

Discord (Fastest)

Join our Discord server and open a support ticket for the quickest response:

Join Discord Server

Email

For non-urgent inquiries or if you prefer email:

✉ [email protected]

What We Can Help With

  • License key activation issues
  • Pre-purchase questions about V5 vs V4
  • Replacement key requests (90-day guarantee)
  • Refund requests (14-day money-back)
  • License transfer to a new PC
  • General inquiries

Response Times

Discord: Under 2 hours (typical), 7 days a week
Email: Within 24 hours

Before Contacting Us

Check our FAQ section — many common questions about activation, transfers, and reinstalls are answered there.

Home Contact Refund Policy Privacy Policy Terms & Conditions Discord

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MWBit is an independent reseller of Malwarebytes™ Premium licenses. We are not affiliated with, sponsored by, endorsed by, or otherwise associated with Malwarebytes Corporation. All trademarks are the property of their respective owners.